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shipping & Returns

Shipping & Returns


Returns Policy

You may return most new, unopened items within 10 days of delivery for a refund less any shipping costs. All returns on new or defective product must have a copy of the invoice with the RMA number written on it to be accepted. Any product returned to us, that has been used or not issued a RMA number will be returned.


You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (1 to 3 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply notify us through our Contact Us page. Enter your order number on the contact page and let us know you want to return an item. We will get back to you with a RMA number for the return.

Shipping

We ship to all USA destinations.

All orders will ship out within 3 days. If there will be a delay, we will contact you via email right away.

Orders ship straight from the manufacturer overseas. You should expect a delivery time of 10 - 21 days from when the order has shipped. You will receive a tracking number when your order ships. This you will receive by email so you know when to expect delivery.



Please also note that the shipping transit times are estimates provided by the shipping carrier. Factory 46 is not responsible for extended shipping transit times.

When your order is shipped out, a tracking number will be emailed or posted to your customer account.